Last Updated on : Wednesday 31 Jan , 2024
At Leadmetrics, Inc. ("Leadmetrics," "we," "our," or "us"), we aim to provide flexibility and transparency in our cancellation and refund policies. This Refund & Cancellation Policy outlines the procedures, eligibility, and terms associated with cancellations and potential refunds for our services, including our Software-as-a-Service (SaaS) solution, Leadmetrics. By subscribing to our services, you acknowledge that you have read, understood, and agreed to the terms of this policy. If you do not agree to these terms, please refrain from using our services.
2.1. Voluntary Cancellation: Customers have the right to cancel their subscription to Leadmetrics at any time, for any reason. To initiate the cancellation process, customers can access the cancellation feature within the Leadmetrics dashboard.
2.2. Effective Date of Cancellation: The cancellation will take effect immediately upon your request through the Leadmetrics dashboard.
3.1. Refund Eligibility: Leadmetrics, Inc. operates on a no-refund policy. We do not provide refunds for any subscription fees paid for the use of our services, regardless of the reason for subscription cancellation or the timing of such cancellation.
2.2. Unused Subscription Period: In the event of a voluntary cancellation, you will not be entitled to a refund for any unused portion of your subscription period. The subscription will remain active until the end of the billing cycle, after which access to Leadmetrics will be terminated.
4.1. Termination of Services: Upon cancellation of your subscription to Leadmetrics, your access to the software and the ability to perform digital marketing activities using Leadmetrics will be immediately terminated. You are responsible for exporting any data or information you wish to retain before initiating the cancellation process.
5.1. Contact Information: If you have questions or concerns about our Refund & Cancellation Policy or require assistance with the cancellation process, please contact our customer support team at firstname.lastname@example.org.
6.1. Modification of Policy: We may modify, amend, or update this Refund & Cancellation Policy from time to time to ensure its relevance and accuracy. Changes will be posted on our Website, and the "Last Updated" date will reflect the latest revisions. We recommend reviewing this policy periodically to stay informed of any updates.
7.1. This Refund & Cancellation Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Kochi or Bengaluru.
By using our services, you acknowledge that you have read, understood, and agreed to this detailed Refund & Cancellation Policy. If you do not agree to these terms, please refrain from using our services.